نصائح إدارية للموارد البشرية / مترجم 2

Today's Tip

Topic: Training

For New Supervisors or Managers, "No Good Deed Goes Unpunished"

"No good deed goes unpunished." Nowhere is that more true than when untrained supervisors and managers try to be good bosses.

Do you have the following issues with a recently promoted manager or supervisor in his first days?

The new manager terminated employees with no cause or notice
The new manager promoted people with no proper evaluations
The new manager hired new staff with no proper consultation with the HR department
The new manager did not adhere to the HR policies and procedures

What's the solution?

Training, training, training.

But before that, the first thing to say to new supervisors and managers is, "until you have been trained, don't do anything related to HR without checking with me."

Reason: You just can't have new supervisors firing from the hip in response to requests for vacation, complaints about pay or safety, and so on. There's little hope that they will get it right, and you'll be stuck dealing with the damage.

And while we're at it, you don't want them hiring, promoting, disciplining, or firing without your review either.

So, instruct new supervisors and managers to check with you before dealing with any of these situations. Tell them to say, "I'll check up on that to be sure I'm giving you a complete and accurate answer."

Break-In Period the Most Dangerous

The "break-in period" for new supervisors and managers is a particularly dangerous time because they are eager to prove that they can be good, independent bosses. They won't want to come asking for help, and they don't like the idea that they need "babysitting."

You have to convince them that it's not a reflection on their abilities, it's just a routine requirement that they check with you before acting.

Until you train them, that is. Once trained, your new bosses will be more able to deal competently with the routine aspects of all their HR-related responsibilities.

Today's Quiz

What is the correct order of the following simple training planning steps?

A. Evaluating training results
B. Training needs assessment
C. Setting training objectives
D. Conducting traing program

Yesterday's Answer

A new hired employee requested you not to register him with the GOSI, what would you do?
Answer: D. Just register him regardless of any circumstances